Our website is currently being updated, please contact us for any information.
Our website is currently being updated, please contact us for any information.
Bespoke Picture Framers, Art Gallery and Artists’ Showcase
-
Bespoke Picture Framing Service
-
Original and Limited Edition Art
-
Artists' Showcase
We have a small collection of seasonal giftware and photo frames available to purchase, along with gift vouchers.
Reviews
-
The most friendly and helpful team I could have hoped for. They managed my awkward last minute needs calmly and within my budget, really stellar service.
Iona F
-
Knowledgeable staff who can help you choose the right frame and mount for your picture. Turnaround times low. Not the cheapest, but by no means the most expensive.
Roger S
-
Very helpful in helping us choose picture frames. Sensible pricing and completed the framing when they said they would. They have done lots if work for us.
David B
-
A wonderful gallery that showcases the best local artists and a few paintings from afar. I’ve bought several artworks already, and also got them to reframe one for me. I would strongly recommend their services.
Grant C
-
Really helpful staff, had just what i wanted with a warm welcome on a stormy day, wrapped my picture up very carefully and beautifully.
Tim
-
Please leave us a review on Google
Visit Us
42 The Green, Warlingham CR69NA
Hours
Tuesday–Friday 10am–5pm
Saturday 10am–4pm
Phone
01883 341999
Email - Jodie
info@thegallerywarlingham.co.uk
FAQs
-
Yes we do. We frame all kids of sports clothing and items. Please bring your item in to The Gallery and we can show you samples and discuss your project with you.
-
Paper is never truly flat, and doesn't lie flat in a frame usually because it absorbs and releases moisture from the air, causing it to expand or contract unevenly. Other common causes include handling, previous storage (like being tightly rolled in a tube or folded), or being taped too tightly, which prevents the paper from "breathing" naturally. Any previous folds or creases are permanent and the framing process will not remove them. Paper can change after being framed from environmental temperature changes and moisture. Sometimes mounting on wavy paper can look worse because shadows form between the paper and mount.
If you have concerns about your paper artwork, we are happy to discuss it. Or you may like to source a paper conservation specialist.
-
We do not buy art from the public or sell second hand art.
If you are an artist, we have a Showcase area available to rent. Please see our Showcase page for all the information.
-
We are not professional restorers, however we can do minor cleaning and repairing of frames.
-
No. We do not provide valuations for art.
-
The framing process usually takes up to 6 weeks. We try to give an accurate lead time based on our workload and our suppliers delivery schedule. During the Christmas period please allow at least 8 weeks.
-
We may be able to prioritise your item. Let us know when you need it for and we will do our best to accommodate you. Additional charges may apply.
-
Yes. We stock standard, UV and anti-reflective glass. If you require a specific glass or acrylic, we can order it in.
-
Yes. You can purchase all framing sundries from us for £3 per packet. Or we can attach it for you for a small charge.
-
Yes, both standard and custom sizes are available. We can also frame customer’s own mirror.
-
No, we have no printing or photocopying facilities. Please bring anything you want framed with you.
-
Please tell us if you are unhappy or there is a fault with your frame. We will do our best to resolve the issue, as we want you to be happy with your finished product. Please see our T&C’s for more information.
T & C’s
Gallery Purchases
If you are unhappy with a purchase from the gallery, please notify us within 7 days and we would offer you a credit note upon receipt. The product must be returned in the same condition as when you purchased it, within 20 days. If the item you purchased is faulty or damaged we would offer you a replacement where possible, refund or credit note upon receipt.
Framing Service
A deposit or full payment is required to go ahead with the framing process. A payment means you agree to our terms and conditions. Additional charges will be confirmed with the customer before proceeding. Our framing service is non-refundable, however we want you to be happy with your finished product. If there is a fault with your frame upon collection, please let us know and we will resolve it. Any faults with the customers item within the frame, that have not been checked at the time of the consultation, will be investigated and we will do our best to resolve the issue.
If there is a fault with your framed item after collection, please notify us as soon as possible so we can provide suitable options to resolve the issue. Any issues that occur after 7 days, will be considered but charges may apply. Customers will need to return items to The Gallery in order to be reviewed or repaired. We are unable to repair frames outside of our workshop.
We do not accept responsibility for the quality of customer’s own frames, mounts or glass. We do not accept responsibility for measurements given to us by customers.
Our lead times are up to 6 weeks, customer’s will be informed and updated with information regarding lead times longer than 6 weeks.
Completed items not collected from The Gallery after six months will be considered unwanted and either sold or recycled. We will make several attempts to contact and return the items within the six months.
The Gallery are not able to make any paper items flat - please see detailed paper information in our FAQ’s.